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Degraded Performance
Partial Outage
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Maintenance
Scheduled Maintenance
Paypal Scheduled maintenance #00353042
Apr 19, 2024 13:00-16:30 AEST
Initial Notification: PayPal Live Site Maintenance - April 18/19
Impacted Products:
- Online Checkout > Express Checkout
- Retail Checkout > Mobile In-Store, PayPal Here
- Homepage > PayPal
Impacted APIs:
- REST APIs > Retail Checkout
- SOAP & NVP APIs > Express Checkout APIs
Maintenance Start Time: Fri, 19 Apr 2024 03:00 GMT
Maintenance End Time: Fri, 19 Apr 2024 06:30 GMT
Initial Notification:
Maintenance Window: Thursday April 18 at 8 pm PT to 11:30 pm PT
Impact Window: Thursday April 18 at 8 pm PT to 9 pm PT
During the impact window there will be a period of 3 minutes during which customers will experience the following service interruption:
- Higher than normal transaction declines
- Merchants may encounter an increased number of "10001 - Internal Error" and/or "520002 - Internal Error" responses for API calls
- PayPal users may also experience errors accessing the PayPal website ( https://www.paypal.com (https://urldefense.com/v3/__https://www.paypal.com__;!!KtIQeTNdMUQ6!8r-xqieDZ8xvo8UqGtl7gmxCW217-dwmu9xdboKoSatWycnUxc_PHLZ2NJr1tLFZ8uFVrtS5Nefjtz2Sgs98$) ) and/or the PayPal checkout flows
- PayPal REST APIs may result in HTTP 500 errors
- PayPal Here, Point of Sale, and Mobile In-Store payments may not complete
- Merchant's store may not appear in the PayPal Consumer App
- Partners will experience service interruption during the impact window
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 16, 2024 - 10:26 AEST
Impacted Products:
- Online Checkout > Express Checkout
- Retail Checkout > Mobile In-Store, PayPal Here
- Homepage > PayPal
Impacted APIs:
- REST APIs > Retail Checkout
- SOAP & NVP APIs > Express Checkout APIs
Maintenance Start Time: Fri, 19 Apr 2024 03:00 GMT
Maintenance End Time: Fri, 19 Apr 2024 06:30 GMT
Initial Notification:
Maintenance Window: Thursday April 18 at 8 pm PT to 11:30 pm PT
Impact Window: Thursday April 18 at 8 pm PT to 9 pm PT
During the impact window there will be a period of 3 minutes during which customers will experience the following service interruption:
- Higher than normal transaction declines
- Merchants may encounter an increased number of "10001 - Internal Error" and/or "520002 - Internal Error" responses for API calls
- PayPal users may also experience errors accessing the PayPal website ( https://www.paypal.com (https://urldefense.com/v3/__https://www.paypal.com__;!!KtIQeTNdMUQ6!8r-xqieDZ8xvo8UqGtl7gmxCW217-dwmu9xdboKoSatWycnUxc_PHLZ2NJr1tLFZ8uFVrtS5Nefjtz2Sgs98$) ) and/or the PayPal checkout flows
- PayPal REST APIs may result in HTTP 500 errors
- PayPal Here, Point of Sale, and Mobile In-Store payments may not complete
- Merchant's store may not appear in the PayPal Consumer App
- Partners will experience service interruption during the impact window
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 16, 2024 - 10:26 AEST
Infrastructure Maintenance - Impacting #00353125
May 4, 2024 09:30-12:30 AEST
Description of Maintenance : Infrastructure Maintenance
Outage/Impact: Clients may experience several intermittent service interruptions of up to 30 minutes each time during the designated change window.
Bambora expects the interruption will only impact the following services:
Automated report generation.
Any transaction processing through commlink.
SIPP processing.
Batch upload functionality through SFTP service.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 15, 2024 - 13:04 AEST
Outage/Impact: Clients may experience several intermittent service interruptions of up to 30 minutes each time during the designated change window.
Bambora expects the interruption will only impact the following services:
Automated report generation.
Any transaction processing through commlink.
SIPP processing.
Batch upload functionality through SFTP service.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 15, 2024 - 13:04 AEST
Routine Infrastructure Maintenance on DEMO - Impacting #00351673
May 8, 2024 10:30-14:00 AEST
Description of Maintenance : Routine Infrastructure Maintenance – UAT/DEMO
Outage/Impact: Clients may experience intermittent service interruptions of up to 5 minutes during the designated change window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 03, 2024 - 14:51 AEDT
Outage/Impact: Clients may experience intermittent service interruptions of up to 5 minutes during the designated change window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Apr 03, 2024 - 14:51 AEDT
FDI maintenance #00351476
Jun 6, 2024 01:00-06:00 AEST
Description of Maintenance: FDI/ Fiserv will be carrying out maintenance work during this window.
Outage / Impact: FDI/Fiserv have highlighted the potential for impact to in-flight transactions as internal system processes are restarted during the change.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Mar 27, 2024 - 14:13 AEDT
Outage / Impact: FDI/Fiserv have highlighted the potential for impact to in-flight transactions as internal system processes are restarted during the change.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Mar 27, 2024 - 14:13 AEDT