All Systems Operational
About This Site
Welcome to Bambora's home for Status Updates.
Bambora Products
Operational
Integrated & Custom Checkout
Operational
Standard Checkout & Invoice Pay
Operational
API Webservices
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Operational
Mobile SDK
Operational
Batch processing
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Operational
Bambora Backoffice (PRM)
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Operational
IVR - Australia
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Operational
IVR - New Zealand
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Operational
Demo platform
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Operational
Bambora Fraud Defend
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Operational
Access IPG
Operational
Access Optus
Operational
Transaction Processing
Operational
SFTP
Operational
iPayRent
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Operational
Bambora Bank Links
Operational
CBA
Operational
FDI
Operational
ANZ
Operational
Verifone
Operational
Coles
Operational
NAB
Operational
Paymark
Operational
Other Bank links
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Verifone Scheduled Maintenance #111051
Feb 25, 22:00 - Feb 26, 03:00 AEDT
Description of Maintenance: Verifone will be performing scheduled maintenance during this time.
Outage / Impact: No outage is anticipated, however there may be some impact to in-flight transactions for short periods during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:43 AEDT
Outage / Impact: No outage is anticipated, however there may be some impact to in-flight transactions for short periods during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:43 AEDT
Paymark Scheduled Maintenance #111072
Feb 25, 23:00 - Feb 26, 01:00 AEDT
Description of Maintenance: Paymark are performing scheduled maintenance
Outage / Impact: Up to 60 minutes of intermittent outages are expected during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 13:08 AEDT
Outage / Impact: Up to 60 minutes of intermittent outages are expected during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 13:08 AEDT
Bambora Scheduled Infrastructure Maintenance #110133
Feb 26, 06:00-08:00 AEDT
Description of Maintenance: Infrastructure maintenance.
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:36 AEDT
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:36 AEDT
Coles Bank Link Scheduled Maintenance #111839
Feb 27, 02:00-05:00 AEDT
Description of Maintenance: Coles will be performing maintenance on their EFT switch environment during this time.
Outage / Impact: There may be an outage to the links during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 24, 19:23 AEDT
Outage / Impact: There may be an outage to the links during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 24, 19:23 AEDT
Bambora Infrastructure Maintenance (Bank Links) #110133
Feb 27, 20:00-22:00 AEDT
Description of Maintenance: Infrastructure maintenance.
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:38 AEDT
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 17:38 AEDT
Coles Bank Link Maintenance #111839
Feb 28, 02:00-05:00 AEDT
Description of Maintenance: Coles will be performing maintenance on their EFT switch environment during this time.
Outage / Impact: There may be an outage to the links during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 24, 19:24 AEDT
Outage / Impact: There may be an outage to the links during the maintenance window.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 24, 19:24 AEDT
Bambora Scheduled Infrastructure Maintenance #111257
Mar 2, 20:00-22:00 AEDT
Description of Maintenance: Infrastructure maintenance.
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:27 AEDT
Outage/Impact: Bambora does not anticipate any interruption during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:27 AEDT
Paymark Scheduled Network Maintenance #110194
Mar 3, 02:30-06:00 AEDT
Description of Maintenance: Paymark scheduled firewall maintenance.
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:09 AEDT
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:09 AEDT
Bambora Scheduled Application Maintenance #111257
Mar 4, 07:00-08:00 AEDT
Description of Maintenance: Standard application maintenance.
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:28 AEDT
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:28 AEDT
Bambora Paypal Application Maintenance #111257
Mar 4, 20:00 - Mar 5, 00:00 AEDT
Description of Maintenance: Standard application maintenance. Please note this activity only relates to PayPal transaction processing.
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:30 AEDT
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 20, 18:30 AEDT
Production Maintenance #111018
Mar 7, 23:00 - Mar 8, 06:00 AEDT
Bambora’s ongoing commitment to providing seamless payment services requires us to perform
maintenance to our production environment.
Therefore, we’re in touch to inform you of an upcoming change to Bambora Online services and scheduled downtime, to all online services, in the early hours of Sunday, March 8.
This time will be used to perform production compliance maintenance. To minimise impact to you and your customers, this important maintenance will result in an outage between midnight and 0400 AEDT on Sunday, March 8. If necessary, subsequent maintenance has been scheduled for Sunday, March 22.
Below is a timeline to clarify the process taken by the Bambora team during the scheduled maintenance.
2300 AEDT Saturday, March 7: Maintenance window opens
0000 AEDT Sunday, March 8: Outage window opens
0400 AEDT Sunday, March 8: Outage window closes; status update provided
0600 AEDT Sunday, March 8: Maintenance window closes
We appreciate your understanding and patience as we plan and perform this maintenance.
Below are frequently asked questions and answers that may assist you further, but if you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
FAQs
Does this only affect taking payments?
During the scheduled outage, ALL payment channels and ALL Bambora Online services will be
Unavailable i.e. Integrated & Custom Checkout, Standard Checkout & Invoice Pay, API Webservices, Mobile SDK, Batch processing, Bambora BackOffice (PRM), IVR (Australia & New Zealand), Bambora Fraud Defend (ReD, 3DS), Access IPG, Access Optus, transaction processing, SFTP
How long will I be unable to take payments?
Although a 4-hour outage window has been scheduled (midnight – 0400 AEDT Sunday, March 8),
Bambora will endeavour to minimise this window to reduce impact.
What will happen if customers attempt a transaction during the scheduled maintenance?
Integrated, Custom Checkout, Standard Checkout & Invoice Pay – if you don’t elect to put up your
own maintenance page, the “bambora” service will redirect to a dedicated web page (status page)
API Webservices - error logs should pick up 503 errors
Mobile SDK - error logs should pick up 503 errors
Batch processing - should refer to method of submission (API, Back Office or SFTP)
Bambora Backoffice – this will redirect to a dedicated web page (status page)
IVR – unless a change is self-managed by you on your IVR line, we expect your customers will receive
a busy signal
Bambora Fraud Defend – intermittent connectivity as test transactions are performed
How will vendor interfaces be affected?
Transaction processing across all bank links – all services will be unavailable with brief periods of
connectivity as test transaction are performed
SFTP – “operation timed out” messaging will appear in client logs as the server will be shut down; this will prevent automated batches and files from being loaded and processed
Posted on Feb 19, 15:56 AEDT
maintenance to our production environment.
Therefore, we’re in touch to inform you of an upcoming change to Bambora Online services and scheduled downtime, to all online services, in the early hours of Sunday, March 8.
This time will be used to perform production compliance maintenance. To minimise impact to you and your customers, this important maintenance will result in an outage between midnight and 0400 AEDT on Sunday, March 8. If necessary, subsequent maintenance has been scheduled for Sunday, March 22.
Below is a timeline to clarify the process taken by the Bambora team during the scheduled maintenance.
2300 AEDT Saturday, March 7: Maintenance window opens
0000 AEDT Sunday, March 8: Outage window opens
0400 AEDT Sunday, March 8: Outage window closes; status update provided
0600 AEDT Sunday, March 8: Maintenance window closes
We appreciate your understanding and patience as we plan and perform this maintenance.
Below are frequently asked questions and answers that may assist you further, but if you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
FAQs
Does this only affect taking payments?
During the scheduled outage, ALL payment channels and ALL Bambora Online services will be
Unavailable i.e. Integrated & Custom Checkout, Standard Checkout & Invoice Pay, API Webservices, Mobile SDK, Batch processing, Bambora BackOffice (PRM), IVR (Australia & New Zealand), Bambora Fraud Defend (ReD, 3DS), Access IPG, Access Optus, transaction processing, SFTP
How long will I be unable to take payments?
Although a 4-hour outage window has been scheduled (midnight – 0400 AEDT Sunday, March 8),
Bambora will endeavour to minimise this window to reduce impact.
What will happen if customers attempt a transaction during the scheduled maintenance?
Integrated, Custom Checkout, Standard Checkout & Invoice Pay – if you don’t elect to put up your
own maintenance page, the “bambora” service will redirect to a dedicated web page (status page)
API Webservices - error logs should pick up 503 errors
Mobile SDK - error logs should pick up 503 errors
Batch processing - should refer to method of submission (API, Back Office or SFTP)
Bambora Backoffice – this will redirect to a dedicated web page (status page)
IVR – unless a change is self-managed by you on your IVR line, we expect your customers will receive
a busy signal
Bambora Fraud Defend – intermittent connectivity as test transactions are performed
How will vendor interfaces be affected?
Transaction processing across all bank links – all services will be unavailable with brief periods of
connectivity as test transaction are performed
SFTP – “operation timed out” messaging will appear in client logs as the server will be shut down; this will prevent automated batches and files from being loaded and processed
Posted on Feb 19, 15:56 AEDT
ACI Scheduled Maintenance #110305
Mar 9, 04:30-18:00 AEDT
Description of Maintenance: ACI will be carrying out scheduled maintenance during this window.
Outage / Impact: No outage or impact to services is anticipated.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 15, 14:47 AEDT
Outage / Impact: No outage or impact to services is anticipated.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 15, 14:47 AEDT
Paymark Scheduled Network Maintenance #110194
Mar 11, 02:30-06:00 AEDT
Description of Maintenance: Paymark scheduled firewall maintenance.
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:10 AEDT
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:10 AEDT
Paymark Scheduled Network Maintenance #110194
Mar 19, 02:30-06:00 AEDT
Description of Maintenance: Paymark scheduled firewall maintenance.
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:11 AEDT
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:11 AEDT
Paymark Scheduled Network Maintenance #110194
Mar 26, 02:30-06:00 AEDT
Description of Maintenance: Paymark scheduled firewall maintenance.
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:11 AEDT
Outage / Impact: No outage or impact is anticipated
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Feb 13, 16:11 AEDT