tag:status.bambora.com.au,2005:/historyBambora Status - Incident History2024-03-29T16:23:34+11:00Bamboratag:status.bambora.com.au,2005:Incident/203698432024-06-06T01:00:00+10:002024-03-27T14:13:23+11:00FDI maintenance #00351476<p><strong>THIS IS A SCHEDULED EVENT Jun <var data-var='date'>6</var>, <var data-var='time'>01:00</var> - <var data-var='time'>06:00</var> AEST</strong></p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:13</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: FDI/ Fiserv will be carrying out maintenance work during this window.<br /><br />Outage / Impact: FDI/Fiserv have highlighted the potential for impact to in-flight transactions as internal system processes are restarted during the change.<br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203069232024-04-18T01:00:00+10:002024-03-20T15:12:56+11:00ANZ Scheduled Maitenance - 00351159<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>18</var>, <var data-var='time'>01:00</var> - <var data-var='time'>07:00</var> AEST</strong></p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>15:12</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Bambora has been advised that ANZ is performing scheduled maintenance - Telstra Major Fibre Repair near Tullamarine Freeway & Ring Road<br /><br />Outage / Impact: ANZ will be performing scheduled maintenance. ANZ do not anticipate any service outage during the change window. <br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203838652024-04-12T01:30:00+10:002024-03-28T13:24:19+11:00NAB Scheduled Maintenance - 00351512<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>01:30</var> - <var data-var='time'>06:00</var> AEST</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>13:24</var> AEDT</small><br><strong>Scheduled</strong> - NAB has advised Bambora that they will be conducting Planned Maintenance.<br /><br />Outage / Impact: During this maintenance window no outage is expected.<br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203698222024-04-12T01:00:00+10:002024-03-27T14:11:28+11:00FDI maintenance #00351476<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>01:00</var> - <var data-var='time'>04:00</var> AEST</strong></p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:11</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: FDI/ Fiserv will be carrying out maintenance work during this window.<br /><br />Outage / Impact: FDI/Fiserv have highlighted the potential for one brief interruption during the maintenance window which could impact in flight transactions while connectivity is failed over between devices. No further outage is expected for the duration of maintenance.<br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203713532024-03-27T19:30:02+11:002024-03-27T19:30:02+11:00Emergency Infrastructure Maintenance – UAT/DEMO - 00351480<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>19:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:39</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance – UAT/DEMO<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to one hour during the designated change window. The impact is limited to the following services:<br /><br />PRM (Backoffice)<br />IVR<br />Paypal<br /> <br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /><br />Email: support.apac@bambora.com<br /><br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203575902024-03-26T19:30:02+11:002024-03-26T19:30:02+11:00Emergency Infrastructure Maintenance - Impacting #00351427<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>19:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>17:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:59</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance – UAT/DEMO<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to 30 minutes during the designated change window. The impact is limited to the following services:<br /><br />PRM (Backoffice)<br />IVR<br />Paypal<br /> <br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /><br />Email: support.apac@bambora.com<br /><br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/203158902024-03-21T19:00:56+11:002024-03-21T19:00:56+11:00Emergency Infrastructure Maintenance - Impacting - UAT/DEMO - 00351222<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>17:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>14:18</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance – UAT/DEMO<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to one hour during the designated change window. The impact is limited to the following services:<br />PRM (Backoffice)<br />IVR<br />Paypal<br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /><br />Email: support.apac@bambora.com<br /><br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/202210462024-03-21T00:00:56+11:002024-03-21T00:00:56+11:00Secure.optus.com.au Certificate Renewal – non impacting #00350764<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>00:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>22:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>14:32</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Secure.optus.com.au Certificate Renewal<br /><br />Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.<br /> <br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /><br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/202760512024-03-20T12:39:23+11:002024-03-20T12:39:23+11:00P1 - ANZ Bank Link errors<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>12:39</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved and Bambora is continuing to work to identify the root cause.<br /><br />In the course of our investigation it has been discovered that impacts were seen to:<br /><br />Bank Links:<br />-ANZ MIGS VPC<br />-CBA MPGS<br />-PayPal<br /><br />Other Services:<br />-Batch Processing</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>19:31</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>18:39</var> AEDT</small><br><strong>Investigating</strong> - Bambora would like to advise that we are currently experiencing some issues within our environment. <br /><br />Currently transactions being processed on the ANZ bank link are timing out causing the payment to error.<br /><br />Bambora are actively investigating this issue and will provide an update shortly with more details.<br /><br />If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team.<br /><br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/202500222024-03-17T04:00:56+11:002024-03-17T04:00:56+11:00ANZ Scheduled Maitenance - 00350759<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>04:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>00:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:37</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Bambora has been advised that ANZ is performing scheduled maintenance<br /><br />Outage / Impact: ANZ will be performing scheduled maintenance. ANZ do not anticipate any service outage during the change window. <br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/201728522024-03-13T18:00:56+11:002024-03-13T18:00:56+11:00Routine Infrastructure Maintenance - Impacting #00350496<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>18:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:49</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Routine Infrastructure Maintenance – UAT/DEMO<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to 5 minutes during the designated change window.<br /><br /> <br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /><br />Email: support.apac@bambora.com<br /><br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200424082024-03-12T08:39:15+11:002024-03-12T08:39:15+11:00Service degradation- Intermittent impact for some merchants<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:39</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>09:40</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>14:32</var> AEDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>09:57</var> AEDT</small><br><strong>Investigating</strong> - Bambora would like to advise that we are currently experiencing some intermittent issues within our environment. Batch processing is degraded for some merchants, affecting batch processing speeds and delaying generation or sending of response files.<br /><br />Bambora have investigated and implemented improvements to mitigate impacts. Root cause analysis is ongoing.<br /><br />If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team.<br /><br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200848432024-03-10T11:30:56+11:002024-03-10T11:30:56+11:00Routine Database Maintenance – Impacting #00350074C<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>11:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>08:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>15:49</var> AEDT</small><br><strong>Update</strong> - Bambora would like to advise that this maintenance will proceed on the original scheduled date of Sunday 10th March 2023 at 08:30 AEDT, concluding 11:30 AEDT.<br /><br />It has been brought to our attention that Status Page did not correctly notify customers of the change to the maintenance window which was changed on the 6th March, hence we will proceed with the original planned date (10th March). <br /><br />The revised maintenance date was not aligned to our customers' expected notice periods and is not representative our service standards. We are internally reviewing the series of events that occurred leading to this error, to ensure we better communicate change windows in the future. <br /><br />We apologise for any confusion caused, should you have any queries we invite you to reach out to your Service Delivery Manager or our Support Team on 1300 721 163.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:21</var> AEDT</small><br><strong>Update</strong> - Bambora would like to advise that the window of this activity has been rescheduled, details below.<br /><br />Date/time Start: 17/03/2023 08:30 AEST<br />Date/time End: 17/03/2023 11:30 AEST <br />Activity duration: 3 hours<br /><br />If you have any questions regarding this change please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>15:52</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>16:22</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Routine Database Maintenance<br /><br />Outage/Impact: Clients using our service may experience intermittent service interruptions of up to 30 seconds during the designated change window.<br /><br />Batch processing will not be processed throughout the change window. <br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200746632024-03-10T07:00:56+11:002024-03-10T07:00:56+11:00Fiserv Scheduled Maintenance - 00349842<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>02:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:42</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>13:26</var> AEDT</small><br><strong>Scheduled</strong> - Details of Change: Fiserv will be implementing changes to upgrade the internal network<br /><br />Outage / Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window. Fiserv advises that There are expected to be two (2) outages of up to fifteen (15) minutes each time during the change window. <br /><br />If you have any questions regarding this change please contact support on:<br />Email: support.apac@bambora.com</p>tag:status.bambora.com.au,2005:Incident/200746552024-03-06T06:00:56+11:002024-03-06T06:00:56+11:00Fiserv Scheduled Maintenance - 00349841<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>01:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>13:24</var> AEDT</small><br><strong>Scheduled</strong> - Details of Change: Fiserv will be implementing changes to upgrade the internal network<br /><br />Outage / Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window. Fiserv advises that There are expected to be two (2) outages of up to fifteen (15) minutes each time during the change window. <br /><br />If you have any questions regarding this change please contact support on:<br />Email: support.apac@bambora.com</p>tag:status.bambora.com.au,2005:Incident/201621692024-03-05T17:14:43+11:002024-03-05T17:14:43+11:00Emergency Infrastructure Maintenance - Impacting<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:14</var> AEDT</small><br><strong>Completed</strong> - The following maintenance window has been canceled.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:44</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to 2 minutes during the designated change window. <br /><br />The interruptions will be limited to the following services:<br />- Transaction reversal<br />- Activities through sftp1.ippayments.com.au (including SFTP reporting)<br />- Automated report generation. Reports will be regenerated automatically if after the change window concludes.<br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/201621622024-03-05T16:30:56+11:002024-03-05T16:30:56+11:00Emergency Infrastructure Maintenance - Impacting<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:44</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:43</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to 2 minutes during the designated change window. <br /><br />The interruptions will be limited to the following services:<br />- Transaction reversal<br />- Activities through sftp1.ippayments.com.au (including SFTP reporting)<br />- Automated report generation. Reports will be regenerated automatically if after the change window concludes.<br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/201539892024-03-04T16:32:59+11:002024-03-04T16:32:59+11:00Emergency Infrastructure Maintenance - Impacting<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:32</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:02</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:02</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:01</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance<br />Outage/Impact: Clients may experience intermittent service interruptions of up to 2 minutes during the designated change window.<br /> The interruptions will be limited to the following services:<br />· IPG Reversal<br />· Any failed report generation will regenerated automatically.<br />· Activities through sftp1.ippayments.com.au.<br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br /> Email: support.apac@bambora.com<br /> Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/201527472024-03-04T12:43:32+11:002024-03-04T12:43:32+11:00Bank link connectivity issues - NAB Connex / COMMLINK<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:43</var> AEDT</small><br><strong>Resolved</strong> - Bambora would like to advise that the issue is now resolved.<br /><br />Bambora were experiencing issues with connectivity to the following bank links:<br />NAB Connex<br />COMMLINK<br /><br />This may have affected your live transaction processing, resulting in errors being returned.<br /><br />Both CBA COMMLINK and NAB Connex are back online.<br />Transactions no longer return an error response.<br /><br />If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team.<br /><br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:10</var> AEDT</small><br><strong>Update</strong> - Bambora would like to advise that we are currently experiencing issues with connectivity to the following bank links:<br />NAB Connex<br />COMMLINK<br /><br />This may affect your live transaction processing, resulting in errors being returned.<br /><br />CBA COMMLINK is now online and the team is continuing to work on resolving the issues with the NAB Connex bank link.<br /><br />If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team.<br /><br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:29</var> AEDT</small><br><strong>Investigating</strong> - Bambora would like to advise that we are currently experiencing issues with connectivity to the following bank links:<br />NAB Connex<br />COMMLINK<br /><br />This may affect your live transaction processing, resulting in errors being returned.<br /><br />Bambora are currently investigating this and will update this page accordingly.<br /><br />If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team.<br /><br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/201014552024-03-03T04:00:56+11:002024-03-03T04:00:56+11:00ANZ Scheduled Maitenance - 00350135<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>09:35</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Bambora has been advised that ANZ is performing scheduled maintenance<br /><br />Outage / Impact: ANZ will be performing scheduled maintenance. We do not anticipate any service outage during the change window. <br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200848372024-03-02T17:30:56+11:002024-03-02T17:30:56+11:00Emergency Infrastructure Maintenance - Impacting #00350074B<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>15:52</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>16:20</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Routine Infrastructure Maintenance<br /><br />Outage/Impact: Clients may experience intermittent service interruptions of up to 20 minutes during the designated change window.<br />The interruptions will be limited to the following services:<br /><br />SIPP processing<br />Activities through sftp1.ippayments.com.au.<br /> <br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200848232024-03-01T17:30:56+11:002024-03-01T17:30:56+11:00Emergency Infrastructure Maintenance - Impacting #00350074<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>17:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:08</var> AEDT</small><br><strong>Update</strong> - Scheduled maintenance is in progress, Bambora have been made aware that some clients may not have received a maintenance commencement notification. We are investigating this internally.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>09:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>15:51</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>16:18</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance : Emergency Infrastructure Maintenance<br /><br />Outage/Impact: Connection to sftp1.ippayments.com.au may experience service interruptions for up to 5 minutes during the designated change window. The interruption window is expected between 09:30 to 12:00 AEDT.<br /><br />SIPP processing<br />Activities through sftp1.ippayments.com.au.<br /> <br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/198706872024-02-28T06:01:56+11:002024-02-28T06:01:56+11:00ANZ Scheduled Maitenance - 00348988<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>06:01</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>00:01</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>09:15</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Bambora has been advised that ANZ is performing scheduled maintenance<br /><br />Outage / Impact: ANZ will be performing scheduled maintenance and you may see the links briefly drop and recover during the maintenance window. While the links are stop/started in-flight transactions may time out. If the customer tries again the transactions will be successfully processed.<br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/199350612024-02-25T10:30:56+11:002024-02-25T10:30:56+11:00Routine Database Maintenance – Impacting #00349289F<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>10:30</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>08:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:13</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: Routine Database Maintenance<br /><br />Outage/Impact: Clients using our service may experience intermittent service interruptions of up to 30 seconds during the designated change window.<br /><br />Batch processing will be delayed up to one hour during the change window.<br /><br />If you have any concerns, please don’t hesitate to contact the Bambora support team on:<br />Email: support.apac@bambora.com<br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>tag:status.bambora.com.au,2005:Incident/200344642024-02-21T19:00:57+11:002024-02-21T19:00:57+11:00UAT/Demo Scheduled Maintenance<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>19:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>18:00</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>13:24</var> AEDT</small><br><strong>Scheduled</strong> - Description of Maintenance: UAT/Demo Scheduled Maintenance<br /><br />Outage / Impact: Bambora will be performing maintenance to our UAT/Demo Environment between 18:00 and 19:00 AEDT. During this window we expect a brief interruption to the availability of some services within the UAT/Demo Environment.<br /><br />If you have any questions regarding this maintenance activity please contact support on:<br />Email: support.apac@bambora.com <br />Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477</p>