Please note that this activity has been postponed.
We will send a new notification when it has been rescheduled. Apologies for any inconvenience caused.
Description of Change: Transport Layer Service – TLS 1.1 Retirement
If you have any questions please contact support on: Email: support.apac@bambora.com Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted Jul 27, 2021 - 17:03 AEST
Scheduled
Important Notice: Transport Layer Service – TLS 1.1 Retirement This service is the protocol that provides privacy and data integrity between communicating computer applications. Bambora wishes to advise that the version TLS 1.1 will be retired on July 31, 2021.
What does this mean for me/my business? All services that utilise TLS to communicate to Bambora must connect via TLS version 1.2 or 1.3 from close of business July 31, 2021, to ensure a successful connection. As all services are impacted, this will include: • API – all API services (including API payment processing and reporting) • HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3 • SFTP – batch payments, reporting, file mobility • Access to PRM/Bambora BackOffice – applies to end users using an outdated browser
How do I know if I’m impacted? The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to Bambora, ensuring they are connecting via TLS 1.2 or 1.3.
Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.
Why are these changes necessary? As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).
If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Posted Jul 08, 2021 - 10:42 AEST
This scheduled maintenance affected: Bambora Products (Integrated & Custom Checkout, Standard Checkout & Invoice Pay, API Webservices, Mobile SDK, Batch processing, Bambora Backoffice (PRM), 3DSv2, Access IPG, Access Optus, Transaction Processing, SFTP, iPayRent).