Scheduled - Description of Maintenance: *.ippayments.com.au SSL Certificate Renewal on Bambora Services

Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during this maintenance.

If you utilise the certificate for additional trust verification, Bambora recommends that you confirm your system connection requirement.
New certificate requests should be submitted, prior to the change date, via the Bambora support team on:

Email:support.apac@bambora.com

Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 21, 19:12 AEDT

Scheduled - Description of Maintenance: *.ippayments.com.au SSL Certificate Renewal on IVR Services

Outage/Impact: Clients using Bambora IVR services will experience an outage up to 5 minutes during the change window.

If you have any concerns, please don't hesitate to contact the Bambora support team on:

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 13, 06:17 AEDT

Scheduled - Outage/Impact: Transaction processing through Commlink will experience an outage for up to 10 minutes. Bambora does not anticipate any interruption to transaction processing through other bank links or other functionality during this maintenance.

If you utilise the certificate for additional trust verification, Bambora recommends that you confirm your system connection requirement.
New certificate requests should be submitted, prior to the change date, via the Bambora support team on:

Email:support.apac@bambora.com

Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 21, 19:11 AEDT

Scheduled - Description of Maintenance: Routine Database maintenance

Outage/Impact: : Clients using our service may experience intermittent service interruptions, of up to 12 seconds in duration, during the designated change window.

If you have any concerns, please don’t hesitate to contact the Bambora support team on:

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 5, 12:42 AEDT

Scheduled - Description: We're performing scheduled maintenance which may impact some CommBank debit card transactions on our merchant terminals.

Impact/Outage: may impact some CommBank debit card transactions on our merchant terminals.
Jan 17, 10:45 AEDT

Scheduled - Description: ACI will be performing maintenance on ReDi servers.

Impact: The ReDi interface will remain available throughout the maintenance period but clients may be logged out momentarily during the window. Should this happen, clients will be able to log back on again straight away.

No impact to transaction processing or fraud screening systems is expected.
Jan 20, 05:38 AEDT

Scheduled - Description of Maintenance: *.ippayments.com.au SSL Certificate Renewal on Bambora Services

Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during this maintenance.

If you utilise the certificate for additional trust verification, Bambora recommends that you confirm your system connection requirement.
New certificate requests should be submitted, prior to the change date, via the Bambora support team on:

Email:support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 5, 12:48 AEDT

Scheduled - Description of Maintenance: *.ippayments.com.au SSL Certificate Renewal on Bambora Services

Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during this maintenance.

If you utilise the certificate for additional trust verification, Bambora recommends that you confirm your system connection requirement.
New certificate requests should be submitted, prior to the change date, via the Bambora support team on:

Email:support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 5, 12:45 AEDT

Scheduled - Description of Maintenance: This is notification of the changes for the latest Verifone Gateway Maintenance Release.

Outage / Impact: Each Node will be unavailable while the changes are being implemented.
The changes will be verified at the completion of each phase of the Release.

If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 13, 16:08 AEDT

Scheduled - Description: Production Compliance Maintenance

Bambora’s ongoing commitment to providing seamless payment services requires us to perform compliance maintenance to our production environment. Bambora does not anticipate any interruption to transaction processing during the designated maintenance window. Batch processing will be delayed for up to three hours, while all other services will be available as usual.

Below is a timeline to clarify the process taken by the our team during the scheduled maintenance.

0900 AEDT Sunday, January 16 : Maintenance window opens

1800 AEDT Sunday, January 16 : Maintenance window closes

If you have any questions regarding this maintenance activity, please contact our support team on:

Email: support.apac@bambora.com

Phone: Australia 1300 721 163 / New Zealand 0508 477 477
Dec 16, 14:27 AEDT

Scheduled - Please be advised that Coles will be conducting maintenance works on one of our EFT Switch environment on 15/01/2022 between the hours of 00:00 - 01:00 AM AEDT.

As a result we do not expect there will be an outage to the links, but request that should you have any issues with the Coles links during this time that you contact (+613) 98256599, Option 1 and quote Change Number CHG0203841
Jan 14, 13:52 AEDT

Scheduled - Description of Maintenance: Worldline will be carrying out maintenance work during this window

Outage / Impact: We expect this to be an outage free deployment.

If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 11, 19:43 AEDT

Scheduled - Description of Maintenance: Standard Infrastructure Maintenance

Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during this maintenance.

If you have any concerns, please don’t hesitate to contact the Bambora support team on:

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 5, 12:40 AEDT

Scheduled - Dear Customer,

Please be advised of the following maintenance release to ACI Worldwide's production environment.

Reference: 03379405

Description: ACI will be deploying some look-and-feel enhancements to the Control Center interface, including a revised color scheme. There are no changes to feature-functionality included in this release.

Impact: No impact to service is expected as a result of this change. The Control Center interface (and services such as CSI and ReDi) will remain available throughout.

Affected Services

ACI Secure eCommerce: CSI, ReDi, Rule Manager

Start Date/Time

January 13, 2022 05:00 AM Australian Eastern Daylight Time

End Date/Time

January 13, 2022 10:00 AM Australian Eastern Daylight Time

If you have any questions regarding this event, please contact our HELP24 team by raising a case via the eSupport Portal.
Jan 5, 06:19 AEDT

Scheduled - Important Notice: Transport Layer Service – TLS 1.1 UAT Retirement
This service is the protocol that provides privacy and data integrity between communicating computer applications. In preparation of the retirement of TLS 1.1 in production (date to be confirmed), Bambora wishes to advise that the matching changes have been made in our UAT environment and the environment is ready for testing.

What does this mean for me/my business?
All services that utilise TLS to communicate to the Bambora UAT environment must connect via TLS version 1.2 or 1.3, to ensure a successful connection. As all services are impacted, this will include:
• API – all API services (including API payment processing and reporting)
• HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3
• SFTP – batch payments, reporting, file mobility
• Access to PRM/Bambora BackOffice – applies to end users using an outdated browser

How do I know if I’m impacted?
The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to the Bambora UAT environment, ensuring they are connecting via TLS 1.2 or 1.3.

Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.

Why are these changes necessary?
As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).

If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Jul 29, 11:37 AEST

Scheduled - Description of Maintenance: Worldline will be carrying out maintenance work during this window

Outage / Impact: We expect this to be an outage free deployment.

If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 11, 19:42 AEDT

Scheduled - Description of Maintenance: *.ippayments.com.au SSL Certificate Renewal on IVR Services

Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during this maintenance.

If you have any concerns, please don’t hesitate to contact the Bambora support team on:

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Jan 5, 12:39 AEDT