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Important Notice: Transport Layer Service – TLS 1.1 UAT Retirement
Nov 10, 14:00-17:00 AEDT
Important Notice: Transport Layer Service – TLS 1.1 UAT Retirement
This service is the protocol that provides privacy and data integrity between communicating computer applications. In preparation of the retirement of TLS 1.1 in production (date to be confirmed), Bambora wishes to advise that the matching changes have been made in our UAT environment and the environment is ready for testing.
What does this mean for me/my business?
All services that utilise TLS to communicate to the Bambora UAT environment must connect via TLS version 1.2 or 1.3, to ensure a successful connection. As all services are impacted, this will include:
• API – all API services (including API payment processing and reporting)
• HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3
• SFTP – batch payments, reporting, file mobility
• Access to PRM/Bambora BackOffice – applies to end users using an outdated browser
How do I know if I’m impacted?
The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to the Bambora UAT environment, ensuring they are connecting via TLS 1.2 or 1.3.
Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.
Why are these changes necessary?
As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).
If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Posted on Jul 29, 11:37 AEST
This service is the protocol that provides privacy and data integrity between communicating computer applications. In preparation of the retirement of TLS 1.1 in production (date to be confirmed), Bambora wishes to advise that the matching changes have been made in our UAT environment and the environment is ready for testing.
What does this mean for me/my business?
All services that utilise TLS to communicate to the Bambora UAT environment must connect via TLS version 1.2 or 1.3, to ensure a successful connection. As all services are impacted, this will include:
• API – all API services (including API payment processing and reporting)
• HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3
• SFTP – batch payments, reporting, file mobility
• Access to PRM/Bambora BackOffice – applies to end users using an outdated browser
How do I know if I’m impacted?
The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to the Bambora UAT environment, ensuring they are connecting via TLS 1.2 or 1.3.
Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.
Why are these changes necessary?
As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).
If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Posted on Jul 29, 11:37 AEST
Routine Infrastructure Maintenance #246284
Dec 6, 09:00-13:00 AEDT
Description of Maintenance: Routine Infrastructure Maintenance
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 17, 19:48 AEDT
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 17, 19:48 AEDT
Routine Infrastructure Maintenance #248362
Dec 6, 13:30-18:30 AEDT
Description of Maintenance: Routine Infrastructure Maintenance
Outage/Impact: Bambora does not anticipate any interruption to real time notification, BCC Unsync or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:12 AEDT
Outage/Impact: Bambora does not anticipate any interruption to real time notification, BCC Unsync or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:12 AEDT
Routine Infrastructure Maintenance #246284
Dec 7, 09:00-13:00 AEDT
Description of Maintenance: Routine Infrastructure Maintenance
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 17, 19:49 AEDT
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 17, 19:49 AEDT
Routine Infrastructure Maintenance #248362
Dec 7, 13:30-18:30 AEDT
Description of Maintenance: Routine Infrastructure Maintenance
Outage/Impact: Bambora does not anticipate any interruption to real time notification, BCC Unsync or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:13 AEDT
Outage/Impact: Bambora does not anticipate any interruption to real time notification, BCC Unsync or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:13 AEDT
Transport Layer Service – TLS 1.1 Production Retirement
Dec 8, 09:30-12:30 AEDT
Important Notice: Transport Layer Service – TLS 1.1 Production Retirement
This service is the protocol that provides privacy and data integrity between communicating computer applications.
What does this mean for me/my business?
All services that utilise TLS to communicate to the Bambora Production environment must connect via TLS version 1.2 or 1.3, to ensure a successful connection. As all services are impacted, this will include:
• API – all API services (including API payment processing and reporting)
• HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3
• SFTP – batch payments, reporting, file mobility
• Access to PRM/Bambora BackOffice – applies to end users using an outdated browser
How do I know if I’m impacted?
The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to the Bambora Production environment, ensuring they are connecting via TLS 1.2 or 1.3.
Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.
Why are these changes necessary?
As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).
If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Posted on Nov 30, 12:05 AEDT
This service is the protocol that provides privacy and data integrity between communicating computer applications.
What does this mean for me/my business?
All services that utilise TLS to communicate to the Bambora Production environment must connect via TLS version 1.2 or 1.3, to ensure a successful connection. As all services are impacted, this will include:
• API – all API services (including API payment processing and reporting)
• HPP/iHPP payment pages where a customer is using an outdated browser that does not support TLS 1.2 or 1.3
• SFTP – batch payments, reporting, file mobility
• Access to PRM/Bambora BackOffice – applies to end users using an outdated browser
How do I know if I’m impacted?
The client-side connection dictates what TLS standard is utilised to connect to Bambora, therefore we’re not privy to your system configuration. You’ll need an IT professional to check your outbound connections to the Bambora Production environment, ensuring they are connecting via TLS 1.2 or 1.3.
Customers using only HPP/iHPP (payment iFrames), iPayRent and Bambora’s BackOffice will not need to make any IT changes, except ensuring your web browser is up-to-date.
Why are these changes necessary?
As a payments service provider, it’s important that Bambora comply with the newest security standards to protect you, and your customers’ data. As such, Bambora are making amendments to our TLS encryption requirements, as per the Payments Card Industry - Data Security Standards (PCI-DSS).
If you’ve any queries, or wish to discuss these changes further, please contact the Bambora support team at support.apac@bambora.com.
Posted on Nov 30, 12:05 AEDT
Routine Infrastructure Maintenance #248362
Dec 8, 11:30-17:30 AEDT
Description of Maintenance: Infrastructure maintenance.
Outage/Impact: Any transaction processing through Commlink may experience intermittent service interruptions, of up to 15 minutes in duration, during the designated change window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:15 AEDT
Outage/Impact: Any transaction processing through Commlink may experience intermittent service interruptions, of up to 15 minutes in duration, during the designated change window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:15 AEDT
Standard Application Maintenance – Non Impacting #00016370
Dec 9, 09:00-14:00 AEDT
Description of Maintenance: Standard Application Maintenance
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Dec 2, 14:10 AEDT
Outage/Impact: Bambora does not anticipate any interruption to transaction processing or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Dec 2, 14:10 AEDT
Routine Reporting Database Maintenance #248362
Dec 9, 10:00-14:00 AEDT
Description of Maintenance: Routine Reporting Database maintenance
Outage/Impact: Bambora does not anticipate any interruption to reporting or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:38 AEDT
Outage/Impact: Bambora does not anticipate any interruption to reporting or other functionality during the designated maintenance window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 29, 20:38 AEDT
Bambora Christmas and New Year's Change Freeze
Dec 10, 00:00 - Jan 6, 00:00 AEDT
Please be advised that Bambora will enter a change freeze period from 10 December 2021 to 5 January 2022. There will be no production-related change scheduled during this time, except for an emergency related to an incident.
Change Window Start: Friday 10 December 2021 @ 00:00 AEDT
Change Window End: Wednesday 5 January 2022 @ 23:59 AEDT
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Sep 27, 14:55 AEST
Change Window Start: Friday 10 December 2021 @ 00:00 AEDT
Change Window End: Wednesday 5 January 2022 @ 23:59 AEDT
If you have any concerns, please don’t hesitate to contact the Bambora support team on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Sep 27, 14:55 AEST
NAB Scheduled Maintenance #00016953
Dec 12, 01:30-06:00 AEDT
Description: We wish to advise that the National Australia Bank has scheduled maintenance activities.
Impact/Outage: During the scheduled maintenance, the interchange links with interface partners handling transactions from EFTPOS, ATM and Gateway will be refreshed.
The refresh will be performed at one link at a time, with the alternate links, if any, available to carry traffic.
For interfaces without alternative links, there could be an impact to transaction processing for approximately 30 seconds during the refresh.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Dec 3, 09:20 AEDT
Impact/Outage: During the scheduled maintenance, the interchange links with interface partners handling transactions from EFTPOS, ATM and Gateway will be refreshed.
The refresh will be performed at one link at a time, with the alternate links, if any, available to carry traffic.
For interfaces without alternative links, there could be an impact to transaction processing for approximately 30 seconds during the refresh.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Dec 3, 09:20 AEDT
Paymark Scheduled Maintenance - #247567
Jan 7, 22:00-23:30 AEDT
Description of Maintenance: Worldline will be carrying out maintenance work during this window
Outage / Impact: We expect this to be an outage free deployment.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 24, 14:52 AEDT
Outage / Impact: We expect this to be an outage free deployment.
If you have any questions regarding this maintenance activity please contact support on:
Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted on Nov 24, 14:52 AEDT