Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Reference: 03451006
Description: ACI will be performing regular maintenance on the ReDi servers.
Impact: During the window, the ReDi interface will remain available, customers logged on during the maintenance window may be automatically logged out of the system but will be able to log straight back on again.
No impact to transaction-processing or fraud-screening systems is expected.
Affected Services: ACI Secure eCommerce: ReDi
Posted on
Aug 5, 06:48 AEST
Please be advised that Worldline will be carrying out scheduled maintenance to our firewall which will take place over the course of a number of weeks.
This upgrade will be carried out one data centre at a time to de-risk the process.
As the leading provider of payment services, this maintenance will enhance the reliability and serviceability of our systems.
We do not expect any outages to the switch.
Posted on
Aug 9, 10:59 AEST
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing an urgent upgrade to firewalls in our Limerick data center.
Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our London data center will be unaffected by this activity.
Affected Services: ACI Secure eCommerce: ReDi, ReD Shield, ReD1 Gateway
Start Date/Time: August 18, 2022 02:30 PM Australian Eastern Standard Time
End Date/Time: August 18, 2022 04:30 PM Australian Eastern Standard Time
Posted on
Aug 15, 06:55 AEST
Please be advised of the following maintenance release to ACI Worldwide's production environment.
Reference: 03452527
Description: As part of this release, ACI will be introducing the ability for clients to run multiple AI models simultaneously.
Impact: New orders may be delayed from appearing in the CSI platform for up to 1 hour during the maintenance period. This may affect transaction searches, Case Manager queues and Auto Analyst processing.
No impact to transaction-processing or fraud-screening systems is expected.
Affected Services: ACI Secure eCommerce: ReD Shield
Start Date/Time: August 21, 2022 10:00 AM Australian Eastern Standard Time
End Date/Time: August 21, 2022 01:59 PM Australian Eastern Standard Time
Posted on
Aug 10, 06:57 AEST
Please be advised that Worldline will be carrying out scheduled maintenance to our firewall which will take place over the course of a number of weeks.
This upgrade will be carried out one data centre at a time to de-risk the process.
As the leading provider of payment services, this maintenance will enhance the reliability and serviceability of our systems.
We do not expect any outages to the switch.
Posted on
Aug 9, 10:59 AEST
We wish to advise that the National Australia Bank has scheduled maintenance activities on the following dates.
Impact:
During the scheduled maintenance, the links with interchange partners handling transactions from EFTPOS, ATMs and Gateways as well as the interchange links from Card Schemes/acquirers will be refreshed two to three times in each change window.
The refresh will be performed at one link at a time, with the alternate links, if any, available to carry traffic.
Posted on
Jul 25, 15:54 AEST
Please be advised that Worldline will be carrying out scheduled maintenance to our firewall which will take place over the course of a number of weeks.
This upgrade will be carried out one data centre at a time to de-risk the process.
As the leading provider of payment services, this maintenance will enhance the reliability and serviceability of our systems.
We do not expect any outages to the switch.
Posted on
Aug 9, 11:00 AEST
We wish to advise that the National Australia Bank has scheduled maintenance activities on the following dates.
Impact:
During the scheduled maintenance, the links with interchange partners handling transactions from EFTPOS, ATMs and Gateways as well as the interchange links from Card Schemes/acquirers will be refreshed two to three times in each change window.
The refresh will be performed at one link at a time, with the alternate links, if any, available to carry traffic.
Posted on
Jul 25, 15:57 AEST
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing an urgent upgrade to firewalls in our Limerick data center.
Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our London data center will be unaffected by this activity.
Affected Services: ACI Secure eCommerce: ReDi, ReD Shield, ReD1 Gateway
Start Date/Time: August 29, 2022 02:30 PM Australian Eastern Standard Time
End Date/Time: August 29, 2022 04:30 PM Australian Eastern Standard Time
Posted on
Aug 15, 06:57 AEST
We wish to advise that the National Australia Bank has scheduled maintenance activities on the following dates.
Impact:
During the scheduled maintenance, the links with interchange partners handling transactions from EFTPOS, ATMs and Gateways as well as the interchange links from Card Schemes/acquirers will be refreshed two to three times in each change window.
The refresh will be performed at one link at a time, with the alternate links, if any, available to carry traffic.
Posted on
Jul 25, 15:55 AEST
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing an urgent upgrade to firewalls in our Limerick data center.
Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our London data center will be unaffected by this activity.
Affected Services: ACI Secure eCommerce: ReDi, ReD Shield, ReD1 Gateway
Start Date/Time: September 1, 2022 02:30 PM Australian Eastern Standard Time
End Date/Time: September 1, 2022 04:30 PM Australian Eastern Standard Time
Posted on
Aug 15, 06:59 AEST
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing an urgent upgrade to firewalls in our London data center.
Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our Limerick data center will be unaffected by this activity.
Affected Services: ACI Secure eCommerce: ReD1 Gateway
Start Date/Time: September 6, 2022 02:30 PM Australian Eastern Standard Time
End Date/Time: September 6, 2022 04:30 PM Australian Eastern Standard Time
Posted on
Aug 15, 07:06 AEST
Please be advised of the following maintenance activity to ACI Worldwide's production environment.
Description: ACI will be performing an urgent upgrade to firewalls in our London data center.
Impact: There may be a very brief disruption to in-flight traffic of a few milliseconds when we perform the switch between firewall instances. Services operating in our Limerick data center will be unaffected by this activity.
Affected Services: ACI Secure eCommerce: ReD1 Gateway
Start Date/Time: September 8, 2022 02:30 PM Australian Eastern Standard Time
End Date/Time: September 8, 2022 04:30 PM Australian Eastern Standard Time
Posted on
Aug 15, 07:08 AEST