P1 - Coles Bank Link Outage #239695
Incident Report for Bambora
Resolved
Bambora has resolved the incident and are continuing to monitor. Please find further details below:

Details: Coles Bank Link Outage

Impact Summary: Transactions submitted via the Coles bank link between 11:28 to 13:18 will have received an error response.

Cause: Under investigation

If you have any concerns please don't hesitate to contact the Bambora support team.

Email: support.apac@bambora.com
Phone: Australia 1300 721 163 / New Zealand 0508 477 477
Posted Oct 11, 2021 - 13:51 AEDT
Update
We are continuing to investigate this issue

Transactions submitted via the Coles bank link since 11:28 are seeing error responses. Bambora are actively investigating this issue and will provide an update shortly with more details. If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted Oct 11, 2021 - 13:03 AEDT
Investigating
Bambora would like to advise that we are currently experiencing some issues within our environment.

Transactions submitted via the Coles bank link since 11:28 are seeing error responses. Bambora are actively investigating this issue and will provide an update shortly with more details. If you are experiencing issues with your service, please don't hesitate to contact the Bambora support team

Email: support.apac@bambora.com
Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted Oct 11, 2021 - 12:12 AEDT
This incident affected: Bambora Bank Links (Coles).
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