Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2024 - 08:30 AEDT
Update
Bambora would like to advise that this maintenance will proceed on the original scheduled date of Sunday 10th March 2023 at 08:30 AEDT, concluding 11:30 AEDT.
It has been brought to our attention that Status Page did not correctly notify customers of the change to the maintenance window which was changed on the 6th March, hence we will proceed with the original planned date (10th March).
The revised maintenance date was not aligned to our customers' expected notice periods and is not representative our service standards. We are internally reviewing the series of events that occurred leading to this error, to ensure we better communicate change windows in the future.
We apologise for any confusion caused, should you have any queries we invite you to reach out to your Service Delivery Manager or our Support Team on 1300 721 163.
Posted Mar 08, 2024 - 15:49 AEDT
Update
Bambora would like to advise that the window of this activity has been rescheduled, details below.
If you have any questions regarding this change please contact support on: Email: support.apac@bambora.com Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted Mar 08, 2024 - 14:21 AEDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 28, 2024 - 15:52 AEDT
Scheduled
Description of Maintenance: Routine Database Maintenance
Outage/Impact: Clients using our service may experience intermittent service interruptions of up to 30 seconds during the designated change window.
Batch processing will not be processed throughout the change window.
If you have any concerns, please don’t hesitate to contact the Bambora support team on: Email: support.apac@bambora.com Phone: Australia - 1300 721 163 / New Zealand - 0508 477 477
Posted Feb 27, 2024 - 16:22 AEDT
This scheduled maintenance affected: Bambora Products (Integrated & Custom Checkout, Standard Checkout & Invoice Pay, API Webservices, Mobile SDK, Batch processing, Bambora Backoffice (PRM), IVR - Australia, IVR - New Zealand, 3DSv2, Access IPG, Access Optus, Transaction Processing, SFTP) and Bambora Bank Links (CBA, FDI AU, FDI NZ, ANZ, Verifone, Coles, NAB, Paymark, Other Bank links).